Located in the heart of London, Roomes Furniture & Interiors is a premier destination for those seeking high-quality, stylish furniture and interior design services. With a wide range of products including sofas, home accessories, and more, Roomes has been a trusted name in the industry for decades. The brand prides itself on offering a diverse selection of furniture to suit every style and budget, and their knowledgeable staff are dedicated to providing exceptional customer service. Whether customers are looking to furnish their home or simply seeking inspiration for their next interior design project, Roomes Furniture & Interiors has everything they need. With a commitment to quality and a passion for design, Roomes continues to be a go-to destination for those looking to elevate their living spaces.
Amenities and More
- Service options
- Delivery
- In-store shopping
- In-store pick-up
- Payments
- Credit cards
- NFC mobile payments
- Accessibility
- Wheelchair-accessible lift
Reviews
Worth for visit if you are looking for quality and price matching various range of Brands from good stuff to top quality products direct from manufacture.
I am very disappointed with my blinds ordered from rooms
The lady in the blinds department is alway off or when you do speak to her she’s rude and unhelpful.
I paid just under 4k for blinds I had to wait several weeks before they arrived and keep chasing with no one coming back to me I was not an expert I saw a small sample of a material, which I thought looked really lovely.
About two months later the blinds arrived and they looked awful the material was all floppy and did not sit right it was wonky when it was put up on my window and the curtains were about 3 inches too short from the floor so all the draft comes through.
I complained and I was told they would come and inspect and on the inspection I was told there was nothing wrong and that’s what they were supposed to look like !
I’m devastated.
In addition to this I called up recently and told them the blinds have not been put on the windows correctly the strings are all different levels and that might explain why they’re wonky I asked could you come and fix them please and I was told I could do it myself or if I want them to send somebody out I will be charged.
Disgusting customer service I feel like I’ve paid a fortune for absolute rubbish.
I’m stuck with it
Excellent service from the time I went in and chose my armchair, a Thursday, right up to delivery the following Tuesday. I was given advice on care and cleaning while in the shop and also, while still in the shop, received a text confirming the delivery date. On the Monday afternoon I received text and email with a delivery window for the next day and a tracking link. On Tuesday I received an email which narrowed the delivery to a 30 minute window. I used the tracking link to follow the delivery and the tracking was far superior to some other companies I have had to use previously. The delivery team were quick, careful and respectful. I can’t praise the entire experience highly enough.
Very good variety saves going into London and other shopping centres 👍 …
It could be 5-star but design and quality come at a (big) cost. Definitely worth visiting if you want to see something different than the mass-production China made furniture. Perhaps then the price difference worth the effort.
*****UPDATE*****
My furniture was collected and returned to the manufacturer who in turn agreed there was something very wrong and asked for the opportunity to put things right, and that they did! My furniture was returned and was everything I had wanted it to be, it was what I had thought I had originally purchased. Thank you to the manufacturer and a HUGE thank you to Stef & Dan from Roomes who were so proactive in every way.
Pre delivery I received a first class service but post delivery not so much. Expensive furniture badly made and unfit for purpose yet Roomes believe the 2 technicians who came out from the manufacturer to assess and who declared there were no issues having informed me they were not allowed to detail any negatives.
Very unusual chic furniture,the clothes etc lovely too
Well displayed furniture in a large store on 2 floors with sweeping staircase and lift access. A wide range of styles and brands from expensive to middling. Has frequent sales so always worth checking for discounted prices but it's not a cut-price outlet. If you're looking for well made furniture definitely worth visiting. Good parking as well.
Really positive experience. The shop/showroom is much larger than it appears, with customer parking at the back. Great choice of good quality items and very polite and patient staff! 100% would recommend!
Horrible experience and rubbish after sales will not be returning
Location
Hours
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Monday
10:00 AM - 05:00 PM
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Tuesday
10:00 AM - 05:00 PM
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Wednesday
10:00 AM - 05:00 PM
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Thursday
10:00 AM - 05:00 PM
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Friday
10:00 AM - 05:00 PM
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Saturday
10:00 AM - 05:00 PM
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Sunday
10:30 AM - 04:30 PM
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